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Inquiries to Make When Seeking a Real Estate Agent 

A real estate agent is frequently a crucial component of the process, whether you’re purchasing your first house or selling your current one to locate one with a bit more space.

Because Malaysia’s real estate market is dynamic and complex, it’s critical to have the proper expert help you navigate it. So, how can you locate the ideal agent for your needs?

Here are some crucial things to ask when searching for a Malaysian real estate agent to aid you along the road.

1) Do they possess the necessary certifications?

The Board of Valuers, Appraisers, Estate Agents & Property Managers (BOVAEAP) shall certify an accredited real estate agent.

Examining, certifying, verifying, and disciplining real estate agents who operate inside Malaysia’s real estate ecosystem are the duties of this regulatory organisation, which also supervises agents and operators in the country’s real estate market.

You can determine whether an agent has the training, experience, and—above all—ethical commitment to deliver the calibre of service you need by making sure they are appropriately accredited.

2) Do they work as a real estate negotiator (REN) or agent (REA)?

Knowing the difference between a real estate agent (REA) and a real estate negotiator (REN) is crucial.

Before beginning a minimum of two years of work experience as a probationary estate agent (PEA) with an established agency, a real estate agent must complete and pass the thorough Real Estate Diploma.

After completing this probation, they must pass the Test of Professional Competence (TPC), a final oral exam, in order to receive full BOVAEAP agent accreditation.

Conversely, a registered REA employs a real estate negotiator. The thorough and demanding certification process that an agent must go through is not necessary for him or her to finish.

The Negotiators Certification training, a two-day training that teaches the fundamentals of estate agency, is required of negotiators.

After completing the training, students need to apply to work for a reputable organisation where BOVAEAP will register them as a REN.

They can join organisations that function as corporations, partnerships, or sole proprietorships (Sdn. Bhd.). A real estate company can only be established by a board-registered individual.

Since just one person owns a sole proprietorship, that person is required to register, as are both partners in a partnership. A majority of directors, or at least two, must be registered for corporate bodies.

A maximum of 20 RENs may be hired by each REA, with the option to hire up to 30 if necessary.

An REA is breaking the law and will face disciplinary action from BOVAEA if they are found to be hiring someone who is not a qualified REN.

3) What background do they possess?

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Different real estate agents will boast varying degrees of experience, just as a REA and REN will.

It’s crucial to think about what that experience is and how it could affect your chances of making a sale.

Enquire with your agent about his prior experience selling houses similar to yours, the length of time they have been in the business, and whether they have any areas of expertise.

Engaging a skilled agent who understands how to function in the relevant market is in your best interest.

4) How are you going to market your property?

Properties are marketed differently by various real estate brokers. With the emergence of digital options like social media and online portals like PropertyGuru, this is particularly true. 4.

Knowing how your agent or firm plans to sell your property is beneficial. Will they place advertisements in newspapers?

Will they use social media to advertise it? How much will they invest in making sure people see your property? Will their own website host it as well?

All of these factors should be taken into account to make sure that prospective buyers are seeing your house enough.

There’s no doubt that you don’t want your selected agent to advertise your home in an unlawful manner.

In addition to the firm’s name, phone number, and e-registration number, any property advertisement must include the REN’s name and contact information.

5) Do your objectives coincide?

This question has a strong connection to the concepts of marketing and experience. Are you certain that your objectives and priorities coincide with those of your possible agent?

It could be alluring to choose the luxury condo expert who has a track record of selling properties for over RM10 million within a week of going on sale, but is it really in line with your cherished family terrace home, which is worth RM300,000?

To ensure that your home receives the attention it merits, you must think about whether your objectives align with those of your agent.

Selecting a high-flying agent is pointless if they will primarily disregard the property you are trying to sell in favour of selling more costly apartments.

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6) How much do they charge?

Before working with an agent, it’s a good idea to verify with them about the maximum price limit that the BOVAEAP allows for related services.

The following are the maximum fees:

Buildings and Land (maximum charge of 3%).

Fees for additional services such property swaps, joint ventures, business sales, etc. (maximum fee of 3%)

Items such as machinery and plants (10% of the proceeds)

Minimum fee: RM1,000 per property is required, as stated above.

7) What suggestions do they have for selling your house?

Whether it’s cleaning up a grassy area outside a luxury bungalow or just moving furniture around in your condo to maximise natural light, agents may offer a plethora of information on how to sell your house.

Agents are as eager to sell as you are, so take advantage of that by asking them for ideas on how you could increase your chances of selling (ideally quickly and profitably).

Helping you at every step of your real estate journey is our aim. With the flexibility to filter by geography and expertise, our convenient Agent Search feature is a wonderful method to identify agents that fit your unique situation. We have a vast selection of properties that are simply waiting for you to look at when you’re prepared to move forward.

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